FAQs - Facial Care Range

Will The Olive Tree's Hydrating Damask Rose Floral Facial Care range aggravate sensitive skin?

Our facial care range is specially formulated for all skin types including sensitive skin. We use Damask Rose essential oil to help restore moisture to the skin, French Roman Chamomile to help relieve inflammation and Australian Calendula extract to help repair damaged skin cells. 

However, we do understand that everyone's skin is unique. As such, it is always advisable to do a patch test before using a new product on the face. Apply a small amount of the product on the skin away from the skin and leave it for 24 hours. If there is no adverse reaction like itchiness or redness, you can then apply a small amount on your face. Use less amount than you normally would in the first instance and if there is no adverse reaction, you can increase it gradually to normal amount.

In the event that you have an adverse reaction, please stop using the product. Please do email us at info@theolivetree-organic.com or use the contact form under the “Contact Us” page for an exchange or refund within 14 days upon goods received date. This is because we strongly believe in the quality and integrity of our products and want you to have the same reassurance too.

Does The Olive Tree's Hydrating Damask Rose Floral Facial Care range contain alcohol?

Although we do not add alcohol in any of our products in the Hydrating Damask Rose Floral Facial Care range, however our Damask Rose Floral Facial Toner does contain leftover alcohol as its main ingredient Damask Rose Flower Extract was extracted using the solvent method. The alcohol used to extract the rose flower extract is from fermented sugar cane. 

If I am allergic to alcohol, can I use The Olive Tree's Hydrating Damask Rose Floral Facial Care range?

We do not add alcohol in any our products in the Hydrating Damask Rose Floral Facial care range. However, the Damask Rose Floral Facial Toner does contain leftover alcohol as its main ingredient Damask Rose Flower Extract was extracted using the solvent method. The alcohol used to extract the rose flower extract is from fermented sugar cane.

Therefore, it is always advisable to do a patch test before using a new product on the face and leave it for 24 hours to assess your skin's response. 

Will the plant oils used in The Olive Tree's Hydrating Damask Rose Floral Facial Care range cause my skin to be oily?

We use natural plant oils and these plant oils closely resemble our human sebum in terms of physical and chemical composition. As such, it gets absorbed into our skin easily unlike synthetic mineral oils. Be rest assured, we do not use mineral oils in any of our products. 

Is it safe to use The Olive Tree's Hydrating Damask Rose Floral Facial Care range during my pregnancy?

Our Hydrating Damask Rose Floral Facial Care range is very mild and gentle and it is suitable for use during pregnancy.

However, this is not intended to replace advice from your qualified medical practitioner as they would have your medical history. We recommend that you speak with your obstetrician or dermatologist should you have any concerns regarding your particular circumstances.