This old for new swap programme is only applicable for the diffuser base of the 120ml Ultrasonic Diffuser. The diffuser cover and adaptor will not be eligible for the old for new swap programme.
Validity: This old for new swap programme is valid until 30th Sep 2019.
For In-store Old for New Swap
1. Bring your existing 120ml diffuser unit (i.e. diffuser base, cover and adaptor) to our store.
2. Purchase any two bottles of essential oils to be entitled for a swap of the diffuser base.
3. We will test the new diffuser base with your existing cover and adaptor to ensure that it is in good working condition.
4. Once testing is completed, we will keep your existing old diffuser base while you bring home the newly swapped diffuser base.
1. The Olive Tree 1 Utama (Lot FK5, First Floor, 1 Utama Shopping Centre).
2. The Olive Tree Package Free Store (Lot D-02-03A, Sunway Nexis, Kota Damansara)
3. The Olive Tree Pavilion (Lot P4.20.00, Pavilion Kuala Lumpur)
If You're Unable to Drop by at Our Stores for the Swap
1. Contact us through Facebook or Instagram.
2. Let us know which two essential oils you would like to purchase.
3. We will then create the online order for you.
4. Please courier your existing 120ml diffuser unit (i.e. diffuser base, cover and adaptor) to our store address below. Please note that this courier charge will be borne by you.
The Olive Tree Package Free Store
(Lot D-02-03A, Sunway Nexis, No. 1 Jalan PJU 5/1, Kota Damansara, 47810 Selangor).
5. Please do let us know the tracking number so that we can help track the shipment.
6. Upon receipt of the diffuser unit, we will swap the old diffuser base with a new one and test it with your existing cover and adaptor.
7. Once testing is completed, we will send out the entire diffuser unit with the essential oils you ordered while we keep your old diffuser base. We will advise the tracking number for your records.
8. Enjoy free shipping within Malaysia with minimum purchase of RM 100. Else, delivery charges to be borne by customer.
The company reserves the right to change these terms and conditions at any time without prior notice.